NexFoto Privacy Policy

Effective Date: August 30, 2024
Update Date: August 30, 2024

Introduction

NexFoto is provided by Shenzhen Zhigaowei Technology Co., Ltd. (hereinafter referred to as "we" or "the operator"). We recognize the importance of personal information to users (hereinafter referred to as "you") and are committed to protecting the security of your personal information. This privacy policy applies to the products and services provided by NexFoto and details our policies and measures regarding the collection, management, and protection of your personal information.

Before using our services, please read and understand this privacy policy carefully (especially the bolded sections) to gain a detailed understanding of how we collect and use information, and to decide whether to agree to the relevant content. By choosing "Agree" or proceeding to "Next," you indicate your full understanding and agreement to sign this agreement and commit to abide by its terms.

Minors under the age of eighteen should read this policy in the presence of a guardian and may only use our services after obtaining their consent.

If you have any comments, suggestions, or questions regarding this privacy policy, please contact us at: service@nexfoto.com

Part One Definitions

Personal Information: Information that can identify a specific individual either alone or in combination with other information, recorded in electronic or other forms.
Sensitive Personal Information: Personal information that, if disclosed, illegally provided, or misused, may endanger personal safety and property, such as identification card information, location information, etc.

Part Two Personal Information Privacy Policy

This policy will help you understand the following:

How we collect and use your personal information
The use and management of Cookies and similar technologies
How we share, transfer, and disclose your personal information
How we protect and store your personal information
How you can access and control your personal information
Special protection for minors' personal information
How your personal information is transferred globally
How this policy is updated
How to contact us

1. How We Collect and Use Your Personal Information

(1) The information we collect

We collect information necessary for the functionality of the product based on the principles of legality, legitimacy, and necessity:
1. Information you provide when registering an account:
  To create an account so we can provide services to you, you will need to provide a nickname, phone number, and you may choose to set or modify your avatar, gender, birthday, and personalized signature. Your account information is used solely for ensuring account security and for use within NexFoto. When you log in using a third-party account, we will obtain the necessary information (including avatar and nickname) from the third party.
2. Information you submit when providing feedback through online customer service:
  When you report issues via online customer service within the app, you may need to provide your name, email, order ID, etc.
Information we obtain while you are using our services
1. Network logs and device information
  When you use our services, we may automatically collect and store the following related information:
  - Client hardware characteristics: device model, Android ID, device hardware serial number, operating system version, battery status, signal strength information.
  - Software characteristic information: version number of the software, browser type. To ensure the security of the operating environment or to provide necessary services, we will collect information regarding the mobile applications and other software you are using.
  - Service log information: information you search for or view while using our services, service failure information, and other similar service log information.
  - Other logs and device information: Other log and device-related information we may collect includes: IMEI, MAC, SIM card IMSI identifier, device settings, process and software lists, unique device identifiers, network information (wifi information, BSSID, SSID), clipboard information, etc.
2. Location information
  Only when you use location-related services, we may record the location information of your device to provide related services. We may obtain your geographical location through IP address, GPS, WLAN, or base stations; information you or other users provide while using the service may include your geographical location information, such as area information contained in your account information or shared geographical tagging information.
3. Album and camera permissions
  We will request access to your album only when you use functions related to uploading or downloading images. You can choose to allow or deny access; if you deny access, we will not access your album. When you select to upload an image by taking a photo, we will request camera permissions.
4. Bluetooth permissions
  Used for searching and matching our electronic frame hardware products via Bluetooth.
5. Sensors
  Access sensor data such as acceleration, gyroscope, and distance sensing to optimize user experience and application performance, and support video playback orientation.
6. Other relevant information
  To help you better use our products or services, we will collect relevant information beyond what is listed above. We may collect relevant information for research and statistical analysis to improve products and make business decisions. Additionally, when you contact us, we will record your conversation with us and collect other necessary information to resolve issues, ensuring that we adhere to the principles of "minimal" and "necessity" for the collection of the above information, while also implementing the necessary data protection measures.

(2) How We Use the Information Collected

IDWell uses your information for the following purposes. Our internal risk management functions ensure that we only use your information for the purposes disclosed to you and take appropriate measures to protect the data from exposure.

To provide, maintain, and support our services. We use your personal data for purposes related to fulfilling our contractual obligations to you.
For measurement, research, and analysis. We have a legitimate interest in using your information for measurement, research, and analysis, including planning and developing new services.
To prevent harm or liability. We may use information for security purposes to prevent abuse.
Compliance with laws. If required by law, regulation, or court order, or to protect our rights, property, or safety, or the rights, property, or safety of our users or others, we may share your personal data.
Message notifications

2. Use and Management of Cookies and Similar Technologies

We may use technologies such as Cookies to enhance user experience. You can choose whether to accept Cookies through your browser settings, but this may affect your experience using our services.

a. Cookies

Cookies are neutral technologies that allow a website server to store data on or read data from the client. Cookie files store information related to user visits to the website. Cookie content is usually encrypted, and secure Cookies provide users with more convenient services while surfing the internet.

b. Use of Cookies

To ensure the proper functioning of the website, we or our third-party partners may place secure Cookies and related technologies on your computer or mobile device to collect your information, with the aim of providing you with a better user experience and service. Cookies typically contain identifiers, site names, and some numbers and characters. We strictly require third-party partners to comply with the relevant provisions of this policy.

The use of such technologies helps save you from repeating the steps and processes of filling out personal information and entering search content. Through this technology, we can provide you with a "one-click login" feature and help you record your search history. We will not use Cookies for any purposes other than those described in this policy.

You can manage Cookies through your browser settings, including whether to enable or disable them. However, if you disable Cookies, you may not be able to use certain services. For detailed information on how to change your browser settings, please visit the relevant settings page of your browser.

3. How We Share, Transfer, and Disclose Your Personal Information

We do not sell or rent your personal information to third parties, but we may share it in the following circumstances:

According to your instructions or consent. If you choose to register an account using a third-party account, we will share information with the third-party account provider.
For cooperation with others. Certain services may provide ways for different users to interact or cooperate. If you choose to participate in these activities, your information will be shared with other users involved in those activities.
Integrated services. You may provide your username and password for certain services provided by third parties. By authorizing us to connect to integrated services, you grant us access to the information provided to us by the integrated services.
Third-party service providers. To assist us in providing certain aspects of our services, we may disclose the information we collect to service providers, for example, for analytics, customer support, etc.

NexFoto Third-Party SDK List

To ensure the implementation of application functions and stable operation, some features may integrate third-party software development kits (SDKs) for related purposes. We will conduct strict security monitoring of the software tools SDK used by partners to protect data security.

SDKs included in Android & iOS versions

expo-native-wechat

Third-party entity: Hector-Chong
Official website or privacy policy: https://github.com/Hector-Chong/expo-native-wechat
Scope of shared information: device information
Purpose of use: To assist users in logging into the application with a WeChat account and to help users share content to the WeChat client
Method of provision: SDK local collection
React Native IMG.LY SDK

Third-party entity: IMG.LY
Official website or privacy policy: https://img.ly/
Scope of shared information: device information
Purpose of use: To assist users in editing videos and images
Method of provision: SDK local collection

4. How We Protect and Store Your Personal Information

Data Security

Protecting personal data is a crucial aspect of privacy protection. We employ a range of administrative, organizational, technical, and physical security measures to safeguard your data from unauthorized access, loss, or alteration. We strive to use reasonably available network and information security standards, protocols, and technologies, including encryption and monitoring our systems to ensure compliance with our security policies.

Data Retention

We retain your personal data to provide the services you request and to comply with legal obligations. After you delete your account, we may reasonably retain your personal data for a period of time to resolve disputes, enforce our agreements, and for other legitimate business purposes.

5. How You Can Access and Control Your Personal Information

You have the right to access, update, or delete your personal information, and you can withdraw your consent for us to use your information at any time.

Under relevant laws, your rights regarding personal data may include the following:

Right of access: You have the right to request access to the personal data we hold about you and to receive a copy of that information.

Right of rectification: You have the right to request that we correct any inaccuracies in the personal data we hold about you.

Right of deletion: You have the right to request that we delete the personal data we hold about you.

To exercise any of the above rights, please contact us at service@nexfoto.com, and we will respond to your request within the timeframe prescribed by law.

Account cancellation: You can cancel your NexFoto account through the appropriate process in the client, find the path as follows: "My - Edit Profile - Cancel Account." The NexFoto operator promises not to set unreasonable obstacles at the account cancellation stage and will not impose additional requirements on users requesting cancellation; once a user's account is canceled, their personal information will be deleted promptly. Please note that the action of canceling your account is irreversible, and after your account is canceled, the NexFoto operator will not display your personal information or deleted information on the platform, and you will also not be able to access NexFoto services through the canceled account.

6. Special Protection for Minors' Personal Information

It is particularly important to protect the privacy of young children. Our services are not directed at children under the age of 18, and we do not intentionally collect personal information from children under 18. If we learn that we have collected identifiable personal information from individuals under 18 without verified parental consent, we will take appropriate measures to delete that information.

Note: If you are a parent or guardian of a minor, you should read all the content of this privacy policy carefully before consenting to the use of our products or services by the minor. If you have any questions, you can contact us through the contact information provided in this privacy policy.

7. How Your Personal Information is Transferred Globally

The NexFoto operator will store personal information collected and generated during its operations within the People's Republic of China, except in the following circumstances:

Where the law clearly stipulates;
Where you provide explicit consent;
Where you actively engage through the internet.

In the above circumstances, the NexFoto operator will ensure that your personal information receives adequate protection in accordance with this privacy policy.

8. How This Policy is Updated

We may update this privacy policy periodically. When changes occur, we will notify you appropriately.

9. How to Contact Us

If you have any questions or suggestions regarding this privacy policy, please contact us at: service@nexfoto.com

Thank you for using NexFoto!